Privacy Policy

1. Data Controller

Bright Librarium, operating from Unit 27/28, Fashion City, M50 Business Park, Ballymount, Dublin, D24 KX58, Ireland, is the data controller responsible for personal data collected through this website (BrightLibrarium.info). You can contact us regarding data protection matters at [email protected] or by phone at +353 1 429 5800.

2. Legal Basis

This Privacy Policy is prepared in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act 2018 (Ireland). We are committed to protecting the privacy and security of your personal data and to processing it lawfully, fairly and transparently.

3. Personal Data We Collect

We collect personal data only when you voluntarily provide it to us. This occurs when you:

• Complete and submit the contact form on this website
• Contact us by telephone or email
• Engage with us in connection with arranging or receiving our services

The categories of personal data we may collect include:

• Identity data: your name
• Contact data: email address, telephone number, and home address (for service delivery purposes)
• Communication data: the content of messages or enquiries you send us
• Technical data: IP address, browser type, device type, and pages visited (collected via cookies where you have consented)

4. How We Use Your Personal Data

We use the personal data you provide for the following purposes:

• To respond to your enquiry and communicate with you about our services
• To arrange and deliver home office assessment and optimisation services
• To schedule and conduct follow-up visits as part of our service
• To maintain records of services provided, as required for business purposes
• To comply with legal obligations applicable to us

The legal bases on which we process your personal data are: (a) your consent, where you have given it; (b) the performance of a contract or steps taken at your request before entering into a contract; and (c) our legitimate interests in operating and improving our business, where those interests are not overridden by your rights.

5. Data Retention

We retain personal data only for as long as is necessary for the purposes for which it was collected. Enquiry data from the contact form is retained for a period of twelve months. Data relating to service delivery is retained for a period of six years in accordance with Irish commercial law requirements. After the applicable retention period, data is securely deleted or anonymised.

6. Data Sharing

We do not sell, rent or trade your personal data to third parties. We may share your data with trusted service providers who assist us in operating our business (such as email hosting providers), subject to appropriate data processing agreements. We may also disclose data where required by law or by a competent authority.

7. Your Rights Under GDPR

Under the GDPR and Irish data protection law, you have the following rights in relation to your personal data:

• Right of access: to obtain a copy of the personal data we hold about you
• Right to rectification: to have inaccurate data corrected
• Right to erasure: to request deletion of your data in certain circumstances
• Right to restriction: to restrict processing of your data in certain circumstances
• Right to data portability: to receive your data in a structured, commonly used format
• Right to object: to object to processing based on legitimate interests
• Right to withdraw consent: where processing is based on consent, to withdraw it at any time

To exercise any of these rights, contact us at [email protected]. We will respond within one month. You also have the right to lodge a complaint with the Data Protection Commission (DPC) of Ireland at www.dataprotection.ie.

8. Cookies

This website uses cookies. Please refer to our Cookie Policy for full details of the cookies we use, their purpose and how to manage your preferences.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures include secure server infrastructure, encrypted data transmission (HTTPS), and restricted internal access to personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

11. Contact

For any questions or concerns about this Privacy Policy or our data practices, contact us at:

Bright Librarium
Unit 27/28, Fashion City, M50 Business Park
Ballymount, Dublin, D24 KX58
Email: [email protected]
Phone: +353 1 429 5800